Trust & Safety
Please use Astro Platform safely. This page explains how payments, chats, astrology guidance and spiritual-support products should be handled.
Important Safety Rules
Use the platform safely. Our guidance is traditional/spiritual support and all payments should stay inside the official website checkout.
Pay only through the official website checkout. Do not pay anyone outside the platform.
Never disclose OTPs, bank PINs, passwords or sensitive account details to anyone.
Astrology guidance is traditional/spiritual support. It should not be treated as a guaranteed outcome.
For medical, legal, financial or emergency matters, contact qualified professionals or emergency services.
Payment Safety
All platform payments must be made only through the official website checkout or wallet flow.
Do not transfer money to personal bank accounts, UPI IDs, QR codes or phone numbers shared outside the official checkout.
Never disclose OTPs, bank PINs, passwords or full card credentials to anyone claiming to represent the platform.
Astrology Guidance Disclaimer
Astrology guidance is traditional/spiritual guidance for reflection and planning.
No reading, report, chat, remedy or product can promise a guaranteed result.
Do not make urgent, fear-based or high-risk life decisions only from astrology guidance.
Chat & Personal Safety
Do not disclose sensitive financial credentials in chat.
Never provide gold, jewellery, cash or private documents to anyone based on chat instructions.
Use the support system if someone asks for off-platform payment or sensitive information.
Medical, Legal, Financial & Emergency Matters
Astrology content is not a replacement for medical, legal, financial, mental-health or emergency advice.
For urgent or serious matters, contact qualified professionals or local emergency services.
Use remedies and spiritual-support products only as optional traditional support.
Report a Concern
If you see unsafe advice, off-platform payment requests, pressure tactics or suspicious behavior, contact platform support from your account. A dedicated support ticket system is planned in the next roadmap steps.