Shipping and Delivery Policy

• AI answers, astrology reports, Kundli-related features, Panchang/Zodiac content, wallet records, and support updates are delivered digitally inside the AstroVedIQ account or dashboard where applicable.
• Digital delivery time may vary depending on system load, payment confirmation, report generation time, provider availability, and technical conditions.
• If a paid digital service is not visible after successful payment, contact support with your registered email and transaction/order details.

• Physical Astro Shop products, where available, are shipped to the address provided during order placement.
• Delivery timelines depend on location, courier availability, product availability, weather, holidays, and logistics conditions.
• Tracking details may be shared in the customer account or through support/order updates when available.

Customers are responsible for providing a complete and correct delivery address, contact number, and order details. AstroVedIQ is not responsible for delay or failed delivery caused by incorrect or incomplete address details provided by the customer.

If you receive a damaged, wrong, or missing physical product, contact support as soon as possible with order details and clear photos/videos. Resolution may include replacement, support review, return instructions, or refund/credit depending on the case.