Pricing and Payments Policy
This policy explains how prices and payments are shown and processed for AstroVedIQ services, reports, live chat, AI guidance, wallet, and shop orders.
Pricing Display
- Prices for paid reports, AI questions, live chat, wallet recharge, shop products, and other paid services are shown before or during the payment flow.
- Prices may vary by service type, product, offer, expert availability, platform campaign, or operational settings.
- AstroVedIQ may update prices, offers, free credits, discounts, or service availability from time to time.
Payment Processing
Payments may be processed through Razorpay or other enabled payment providers. Payment provider terms, bank rules, payment method availability, settlement timelines, and failure handling may apply.
Never share OTPs, card PINs, UPI PINs, passwords, or full banking credentials with AstroVedIQ staff, astrologers, support, or any third party.
Wallet and Service Credits
Wallet balance, promotional credits, free minutes, AI question credits, or other service credits may be subject to specific validity, eligibility, and usage rules shown in the platform or offer details.
Failed, Pending, or Duplicate Payments
If a payment is failed, pending, or duplicated, contact support with your registered email, payment time, amount, and order/reference details if available. Resolution depends on payment gateway status, bank confirmation, and internal verification.
Contact AstroVedIQ
Email: info@astrovediq.com
Business address: 301, creo lakeside avenue, Manikonda, Hyderabad, Telangana-500089
Business hours: 24 hours
Website: astrovediq.com